Return & Refund Policy – Circle Discount

Return & Refund Policy – Circle Discount

Effective Date: [Insert Date]
Store Name: Circle Discount
Contact Email: support@circlediscount.shop

At Circle Discount, customer satisfaction is our priority. If you are not fully satisfied with your purchase, this Return & Refund Policy outlines your rights and options.

1. Returns

  • You may request a return within 14 days of receiving your order.

  • To be eligible, items must be unused, in their original condition, and with all packaging and accessories included.

  • Certain products, such as perishable goods, personal care items, or customized products, may not be eligible for return.

2. Return Process

  • To initiate a return, please contact us at support@circlediscount.shop with your order number and reason for return.

  • Once your return is approved, we will provide you with instructions on how and where to send your item.

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective product).

3. Refunds

  • Refunds will be issued to your original payment method within 5–10 business days after the returned item is received and inspected.

  • Shipping fees are non-refundable, except in cases where the return is due to our error.

  • If the product is not returned in its original condition, we may deduct a partial refund to cover the loss in value.

4. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange for the same item, contact us at support@circlediscount.shop.

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect product, notify us within 7 days of delivery.

  • We will arrange for a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

The following items cannot be returned:

  • Gift cards or downloadable digital products.

  • Items marked as final sale.

  • Personal care, hygiene, or intimate products once opened.

7. Contact Us

For any questions about returns and refunds, please contact us:

Circle Discount
Email: support@circlediscount.shop